Library Service Information
Library Service Information
Please note services are subject to availability based social distancing standards and safety for both patrons and staff
• Patrons can reserve library materials through our online catalog. There is no limit on the number of items requested. If you don’t have access to the online catalog at home, please call the library at 845-856-7313 x 3 for assistance.
• When your holds are ready, you will be notified by phone, email or text message to schedule a time for pickup. Pickup is done by appointment MONDAY through SATURDAY. Monday through Friday: 10:10am - 5:40pm
Saturday: 10:10 am – 4:40 pm
• When patrons arrive to pickup their library materials, they will need ring the door bell at the side door near the book drop. Look for the “Curbside Pickup” flag. Patrons will need to show staff their library card to receive materials. Once your card has been viewed, a staff member will set your curbside bags down on the book cart for you to retrieve. Pickup will be completely contactless.
Other things you need to know:
Returned materials must be placed in book drop. Library staff will not accept returns directly from patrons.
Returned materials will be safely quarantined for six days.
Patrons can apply for a library card online. Library cardholders wishing to renew their library cards will need to contact the Port Jervis Free Library via email by sending a copy or photo of their driver’s license to verify their current address. Please send your requests for renewing your library card to firstname.lastname@example.org. If any questions, please call the library at 845-856-7313 x 3.
You can get digital materials — including eBooks, eMagazines, eAudiobooks, eVideos - and corresponding apps for your personal devices. Look for the Libby and OverDrive apps on your device app store; all of them are free - https://rcls.overdrive.com/rcls-portjervis/content.
Access Ancestry.com to research your genealogy and family history from home by going to https://guides.rcls.org/PortJervisALE - use 22833 as the password.
Patrons can access educational and informative databases - https://guides.rcls.org/ptjdatabases
Patrons can submit their questions to the email@example.com email and get answers.
We are fine free through December 31, 2020.
We are not accepting book donations at this time. Please hold your book donations.
Q: I’m wearing a mask. Why can’t they just hand the materials to me?
To maintain the recommended distance of six feet, our curbside services are designed to be completely contactless. We appreciate your understanding as we do everything possible to help our community flatten the curve.
Q: I just put something on hold. How soon will it be ready for pick-up?
Our computer system generates hold lists overnight, so library staff won’t pull your materials until the list is created on the following weekday morning. If you have any questions about your holds, please call us at 845-856-7313 x 3.
Q: According to the website, the materials I want are at several different libraries. How long until they’re ready to be picked up?
Currently, Port Jervis patrons can only place holds from the following libraries: Callicoon, Cragsmoor, Eldred, Ellenville, Fallsburg, Grahamsville, Jeffersonville, Liberty, Livingston Manor, Mamakating, Monticello, Narrowsburg, Pine Bush, and Roscoe.
When ordering books for curbside pick-up in Port Jervis, please check to see if the item you want to order is either in the Port Jervis Library or in one of the other libraries listed above. We are sorry for this inconvenience, but it is part of our effort to help prevent cross contamination and the spread of COVID19.
Depending on when you make your request and where your materials are located, getting all your materials together could happen within one day or take up to 3. Library staff will contact you when your materials are ready. Please call the library when you receive your hold notification to schedule a time to pickup.
Q: I have some things checked out right now; when are they due?
Please check your account online https://rcls.ent.sirsi.net/client/en_US/portjervis/ or look at your checkout receipt that was placed in your book at the time of checkout.
Please call the library if you are unsure about your due dates. Our normal due dates for library materials are as follows:
Adult Books – 28 days
Children’s books – 21 days
New adult & children’s books – 14 days
Audio books – 14 days
Graphic Novels – 14 days
DVDs – 7 days
Holiday books – 7 days
Magazines – 7 days
Q: I’m not sure what I want. Can you help?
Absolutely! You can call the library at 845-856-7313 x 3 and ask for suggestions or just ask us to choose a selection for you based on genres and reading levels.
Q: I still have questions.
We’re happy to help! Please call us at 845-856-7313 during our hours of operation – Monday–Friday, 10:10AM–5:40PM, and Saturday 10:10AM-4:40PM. Feel free to email us at firstname.lastname@example.org. You can also send messages to the Library’s Facebook and Instagram pages which is monitored evenings and throughout the weekend.
Faxing by appointment only
$1.00 per page
Outgoing faxing services only, we cannot receive incoming faxes.
Copies by appointment only
Black & White .20 cents/page Color .50 cents/page
Self service copying is available for the public. Copies must be paid for at the time copies are made.
8GB USB Flash Drives
Available for $5
Ask any staff memeber how to get yours today.
Computer Use by appointment only
Free use of computers available to Adults 18 and older with library card or photo ID. Port Jervis Free Library computers are unfilterd.
Children who want to use computers, must have a library card with computer permission sticker.
Printing and scanning is available. Printing is .20 cents/page for black and white and .50 cents/page for color. Funds must be deposited onto a library prior to printing.
Please ask a staff member for more information or assistance
Local History - currently not available
Free to Public
Doing research? Utilize our local history room located on the second floor of the library. Microfilm of newspapers dating back to 1856 and yearbooks dating back to 1902 are among the many items availble for viewing.